Privacy Policy

Wertunity E-Commerce FZCO (“Advaice”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, and safeguard your personal information when you use our website advaice.io and our mobile/desktop application.

Important Information

This privacy policy applies to all use of Advaice services, including:

Creating an account
Using our application or website
Participating in onboarding questions or surveys
Receiving newsletters or promotional content

Our products and services are intended for individuals aged 16 and older. We do not knowingly collect data from persons under 16.

Contact Details

If you have questions about this privacy policy or how we handle your data, please contact us at:

Legal entity: Wertunity E-Commerce FZCO
Email address: support@advaice.io
Registered office: Dubai, United Arab Emirates

If you are located in the EEA or UK, you also have the right to complain to your local supervisory authority. However, we would appreciate the chance to resolve your concerns first, so please contact us directly.

Data We Collect

Information you provide directly:

Full name
Email address
Password
Onboarding questions (information you provide during setup of your account)

Technical information we automatically collect:

IP address
Device identifiers
Browser type/version and operating system
Referring and requested web pages
Usage patterns and metadata

We use Google Firebase (USA) to host and process technical data.

Payment information:
Payments are handled exclusively through our payment processor CopeCart GmbH. We do not store or process your credit card information directly.

Newsletter data:
When you register for Advaice, you are automatically subscribed to our newsletter. You can unsubscribe at any time (see “Marketing & Opt-Out” below).

How We Use Your Data

We may use your personal data to:

Create and manage your account
Provide and improve our services
Deliver onboarding and personalized recommendations
Process payments via CopeCart GmbH
Send newsletters and promotional offers
Analyze technical performance and usage via Firebase
Ensure security, fraud prevention, and troubleshooting
Comply with legal obligations

Legal Basis for Processing:

Contract performance – creating your account, providing services, processing payments
Legitimate interests – service improvements, fraud prevention, marketing to existing users
Legal obligations – tax, accounting, and regulatory compliance

Marketing & Opt-Out

We may use your data to send newsletters and promotional offers relevant to your interests.

You will automatically receive marketing communications when registering.
You can opt out at any time using the unsubscribe link in our emails or by contacting support@advaice.io.
Opting out will not affect essential service-related communications (e.g., order confirmations).

We do not share your personal data with third parties for marketing purposes without your explicit consent.

Our website and app may use cookies or similar technologies to improve user experience. You can adjust your browser settings to refuse cookies, but some parts of the service may not function properly.

Account Deletion

You can permanently delete your account at any time via the delete button in the app.
After deletion, we may retain limited information for legal, audit, or security purposes for a commercially reasonable period.

Children’s Privacy

Advaice is not directed at individuals under 16. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us and we will delete it.

Data Sharing

We do not sell or rent your personal data.
We may share data only with:

Service providers such as Google Firebase (hosting/analytics) and CopeCart GmbH (payment processing)
Authorities if required by law, court order, or to protect our legal rights

Data Security & Storage

We use commercially reasonable security measures to protect your data. However, no transmission or storage system is 100% secure.
Your data may be transferred and stored outside the EEA/UK (e.g., Firebase in the USA). We take appropriate safeguards to ensure your rights are protected.

Your Rights (EEA & UK)

If you are a resident of the EEA or UK, you have the right to:

Request access to your data
Request correction or deletion
Object to processing or request restriction
Request data portability
Withdraw consent at any time

To exercise these rights, contact us at support@advaice.io.

Changes to This Policy

We may update this privacy policy from time to time. Updates will be published on this page, and we may notify you by email or through our app. Continued use of our services after changes means you accept the updated policy.